A father was playing ball with his 2 young children. His daughter got hit in the head with the hard ball. She seemed to be fine. On the third day after that incident, she started holding her head and crying that her head hurt her. The parents took her to the Emergency Room of the local hospital. Despite giving the attending doctor the history of the head trauma, the doctor diagnosed her as having a virus and proceeded to discharge her home to rest. The parents just did not feel comfortable with that. Their gut instinct told them that something was seriously wrong. When they asked the doctor to order a C-T Scan of the head, he got insulted and insolent. They had to refuse to take their child home and demand that the test be done. The doctor was totally surprised when the test showed bleeding into the brain, most likely as a result of the brain trauma 3 days before. Had the parents taken their child home to sleep off the virus that night, their child might never have woken up.
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The complexity of health care is increasing. Communication is one of the most important aspects of care within the health care system. Knowing how to use your voice within any health care setting is critical in order for you to partner with your health care team to get the best health care outcomes possible. When you understand your care and treatment options you can work along with your health care providers to make the best health care decisions for you as an individual. Patient Action provides health care consumers with the knowledge they need in order to advocate for themselves. This book will definitely help you find your voice.
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